FESCO • Faisalabad regionFESCO Bill Check Online 2026
FESCO serves Pakistan's textile heartland, and it is one of the very few distribution companies that publishes a genuine toll-free number rather than pointing everyone at the national line.
Last updated: 2026-08-16
Enter the reference number above and your latest FESCO bill loads in a few seconds — free, with no account. New to reading one? Our annotated sample bill explains every line.
Districts and towns FESCO serves6
FESCO distributes across the Faisalabad and Sargodha divisions, including:
What FESCO covers
FESCO covers Faisalabad, Sargodha, Jhang, Toba Tek Singh, Mianwali, Chiniot and Bhakkar — an area that pairs one of Pakistan's largest industrial cities with a wide belt of canal-irrigated farmland. Faisalabad itself is the anchor: the textile sector there, from spinning and weaving units to processing and dyeing, gives FESCO an industrial load share that few other distribution companies carry.
That industrial concentration changes the shape of the network. Industrial connections draw steadily through the working day rather than peaking in the evening like domestic load, so FESCO's demand curve is flatter and more predictable than a purely residential DISCO's. It also means a larger share of FESCO's revenue comes from a relatively small number of high-consumption connections.
Outside the city the picture reverses. Jhang, Bhakkar and the Mianwali side are agricultural and thinly populated, served by long feeders with the higher losses and slower fault restoration that go with them.
How FESCO came about
FESCO was incorporated on 21 March 1998 (certificate L09460), and granted its first distribution licence on 2 March 2002, when WAPDA's power wing was unbundled, taking over the former Faisalabad Area Electricity Board's network. It has long reported among the better recovery and loss figures of the distribution companies, which is usually attributed to the mix of a compact industrial base and a comparatively well-metered urban network.
- Consumers: 4.80 million, per FESCO’s NEPRA licence submission of 28 October 2021. FESCO’s own site says about 5.8 million across a population of over 26 million, undated.
Reading a FESCO bill
FESCO bills use the standard PITC layout: reference number top-left beneath the name and address, readings panel showing previous and current meter readings and units consumed, charges down the right, two totals boxed at the foot.
On an industrial or large commercial connection the header also carries a sanctioned load figure and, on metered connections, a maximum demand indicator. Those two drive the fixed-charge portion of the bill, and a sanctioned load set far above what a unit actually draws is a standing cost worth reviewing — it is one of the few bill lines a consumer can genuinely act on.
Paying a FESCO bill
Faisalabad's banking coverage is strong and every mainstream channel works: JazzCash, Easypaisa, the major bank apps, ATMs and counter payment at designated branches. Industrial consumers more commonly pay directly through corporate banking channels, which post on the same timetable as counter payments.
Counter payments generally post the same working day; wallet and app payments take one to two days to reflect against your reference number.
Outages and load management on FESCO
FESCO's fault pattern is shaped by industrial load. Sustained heavy draw through the working day stresses transformers differently from an evening domestic peak, and failures cluster around industrial feeders during production hours rather than late at night.
For a textile unit an outage is a production loss rather than an inconvenience, which is why larger consumers often maintain their own standby generation. For domestic consumers on the same feeders, the practical effect is that faults tend to be attended quickly because of who else is on the line.
- Where the schedule is published: FESCO publishes it at mis.fesco.com.pk/fescoweb/old.fesco.com.pk/News/lms.asp
FESCO tariff bands
FESCO does not set your rate — tariffs are notified by NEPRA and applied by every distribution company alike. What FESCO does is read your meter and bill you in the bands below.
Domestic rates run from Rs 10.54/unit (protected, first 100 units) to Rs 47.20/unit (unprotected, above 700), plus a fixed charge per kilowatt of sanctioned load. The band most households sit in, 101–200 units unprotected, is Rs 28.91/unit.
Crucially, billing is not telescopic: an unprotected consumer pays the rate of the band their month reaches on every unit. See the full schedule, fixed charges and the adjustment in force →
S.R.O. 279(I)/2026 — NEPRA decision of 11 February 2026, effective 2026-02-12. S.R.O. 41(I)/2026 (Schedule of Tariff), as modified by S.R.O. 279(I)/2026 of 12 February 2026
How to complain to FESCO
FESCO is one of the few distribution companies publishing a toll-free UAN, which is usually a faster route than the shared national line.
FESCO head office
FESCO Head Office, West Canal Road, Abdullah Pur, Faisalabad — +92-41-9220184 to 9220229 (fax +92-41-9220233, ceo@fesco.com.pk).
FESCO is the only distribution company in the country that publishes a genuine toll-free complaint UAN. Departmental addresses are dir_admn@, dir_cs@, dgit@ and webmaster@fesco.com.pk.
Checked against FESCO's site, 2026-08-16. Wrong number? Tell us.
