HAZECO • Hazara regionHAZECO Bill Check Online 2026
HAZECO is Pakistan's newest distribution company, operating independently only since 1 July 2025 — which makes the reference number on an older bill the single most common reason a Hazara lookup fails.
Last updated: 2026-08-16
Enter the reference number above and your latest HAZECO bill loads in a few seconds — free, with no account. New to reading one? Our annotated sample bill explains every line.
Districts and towns HAZECO serves6
HAZECO distributes across the Hazara division, including:
What HAZECO covers
HAZECO serves the Hazara division of Khyber Pakhtunkhwa: Abbottabad, Mansehra, Haripur, Battagram, Torghar and the Kohistan districts. It is a compact territory by DISCO standards but a topographically demanding one, running from the relatively developed Haripur–Abbottabad corridor up into the high mountain valleys of Kohistan and Battagram.
The lower districts are the economic centre. Haripur sits on the Islamabad corridor and carries industrial and commercial load alongside domestic supply; Abbottabad is a substantial urban and education centre. Further north the pattern changes completely to dispersed mountain villages, long spans and difficult access, with the practical constraints that go with them.
Tarbela Dam sits within the Hazara division, in Haripur district. It is worth being clear that this does not give local consumers cheaper or more reliable electricity: Tarbela's output goes to the national grid, and HAZECO buys from the national system like every other distribution company.
How HAZECO came about
HAZECO was incorporated on 31 October 2023 (incorporation number 0243576), granted distribution licence DL/10/2025 on 23 May 2025, and began independent operations on 1 July 2025, separated from PESCO to give the Hazara division its own dedicated distribution company with a head office in Abbottabad. Before that, consumers across Abbottabad, Mansehra, Haripur, Battagram and Kohistan received PESCO bills and dealt with PESCO offices in Peshawar.
The stated purpose of the split was to bring billing, complaints and maintenance closer to the region rather than administering them from Peshawar. It is the most recent structural change in Pakistan's distribution sector, which is why HAZECO is far less familiar to consumers than the companies created in 1998.
- Consumers: Around 700,000 to 800,000, inherited from PESCO. HAZECO has not yet published a precise figure.
Reading a HAZECO bill
HAZECO bills use the standard PITC layout, with the reference number at the top-left under the name and address block and the readings panel showing the previous and current meter readings alongside units consumed.
The one thing specific to HAZECO is the reference number itself. When the Hazara division separated from PESCO, billing records were migrated into HAZECO's own structure and the sub-division portion of many reference numbers changed. A number copied from a pre-July-2025 PESCO bill will often return nothing at all. Always use the number printed on a recent HAZECO bill.
Paying a HAZECO bill
Abbottabad, Haripur and Mansehra have solid banking coverage and every standard channel works: JazzCash, Easypaisa, bank apps, ATMs and counter payment at designated branches. In Kohistan and the upper valleys, wallet agents are the practical route.
Counter payments post fastest, usually the same working day; wallet and app payments generally reflect within one to two working days.
Outages and load management on HAZECO
The Hazara division's outage pattern is weather-driven and strongly seasonal. Winter snow and wind in the upper districts bring down lines and make access difficult, while the monsoon brings landslides across the mountain roads that maintenance crews depend on. Both are physical access problems rather than capacity problems.
In the Haripur–Abbottabad corridor the profile is more ordinary: summer load, transformer stress and localised faults resolved on a normal timescale.
- Where the schedule is published: HAZECO publishes it at hazeco.com.pk/load-shedding
HAZECO tariff bands
HAZECO does not set your rate — tariffs are notified by NEPRA and applied by every distribution company alike. What HAZECO does is read your meter and bill you in the bands below.
Domestic rates run from Rs 10.54/unit (protected, first 100 units) to Rs 47.20/unit (unprotected, above 700), plus a fixed charge per kilowatt of sanctioned load. The band most households sit in, 101–200 units unprotected, is Rs 28.91/unit.
Crucially, billing is not telescopic: an unprotected consumer pays the rate of the band their month reaches on every unit. See the full schedule, fixed charges and the adjustment in force →
S.R.O. 279(I)/2026 — NEPRA decision of 11 February 2026, effective 2026-02-12. S.R.O. 43(I)/2026 (Schedule of Tariff), as modified by S.R.O. 279(I)/2026 of 12 February 2026
How to complain to HAZECO
HAZECO is new enough that consumers still reach for PESCO's numbers — use HAZECO's own routes, and quote a reference number from a recent HAZECO bill.
HAZECO head office
HAZECO, 426-A PMA Link Road, Jinnahabad, Abbottabad — 0992-920211 (ceo.hazeco@gmail.com).
HAZECO does not publish a separate company complaint number: complaints go through the national 118 line, the 8118 SMS code and the CCMS portal, which is the route that issues a ticket number. HAZECO's website did not respond when we checked, so the head-office details above come from its NEPRA distribution licence and June 2025 correspondence.
Checked against HAZECO's site, 2026-08-16. Wrong number? Tell us.
