HESCO • Hyderabad region

HESCO Bill Check Online 2026

HESCO covers southern Sindh, the half of the old Hyderabad network that remained after SEPCO was carved out of it — and it serves some of the most challenging distribution geography in the country.

Your 14-digit reference number is printed at the top-left of your HESCO bill.Reference number: top-left of your HESCO bill.

Last updated: 2026-08-16

Enter the reference number above and your latest HESCO bill loads in a few seconds — free, with no account. New to reading one? Our annotated sample bill explains every line.

Districts and towns HESCO serves6

HESCO distributes across southern Sindh, including:

HyderabadMirpurkhasBadinThattaDaduTando Allahyar

What HESCO covers

HESCO's territory runs from Hyderabad south and east across Mirpurkhas, Badin, Thatta, Dadu, Tando Allahyar, Tando Muhammad Khan, Matiari, Jamshoro, Sujawal and Umerkot. It is the lower half of Sindh: the Indus delta, the irrigated belt around Hyderabad and Mirpurkhas, and the arid margins running out towards the Thar desert.

The mix is heavily rural and agricultural. Outside Hyderabad itself, most of the load is farming — tubewells, small processing units, and villages served by long feeders. Agricultural demand is seasonal and follows the irrigation cycle rather than the daily domestic peak that shapes an urban network.

Two features of the geography make distribution genuinely hard here. The delta districts of Thatta, Sujawal and Badin are low-lying and flood-exposed, and monsoon flooding damages distribution infrastructure on a scale that has no equivalent in upper Punjab. The eastern margins towards Umerkot are arid and thinly populated, where serving a small number of consumers requires a disproportionate length of line.

How HESCO came about

HESCO was formed in 1998, when WAPDA's power wing was unbundled, taking over the former Hyderabad Area Electricity Board. Its territory was later reduced when the northern Sindh districts were separated into SEPCO as a distinct company, leaving HESCO with southern Sindh.

  • When SEPCO was separated: 2010 — notified on 26 July 2010, operating from 16 August 2010 and incorporated on 23 November 2010, which is when northern Sindh stopped being HESCO territory.
  • Consumers: 1,196,494 — roughly 67% domestic, 14.5% commercial and 1.3% industrial — per its NEPRA supply licence of 27 December 2023.

Reading a HESCO bill

HESCO bills follow the standard PITC layout — reference number top-left, readings panel with previous and current meter readings, charges down the right ending in the two totals.

In rural southern Sindh, estimated readings are more common than in a city network, because reaching a scattered village meter every month is genuinely harder. The readings panel is where you catch this: if the previous and current readings look rounded, or the units are suspiciously similar month after month, the reading may be estimated rather than taken. An estimate that runs several months and is then corrected produces exactly the sudden spike people find alarming.

Paying a HESCO bill

In Hyderabad and the larger district towns the full range works — JazzCash, Easypaisa, bank apps, ATMs and counter payment at designated branches. Across the rural districts mobile wallet agents matter far more than bank branches, because agent coverage reaches into villages that have no branch at all.

Counter payments post fastest, generally the same working day. Wallet and app payments normally reflect within one to two working days, which is worth allowing for if you are paying close to a due date from a village agent.

Outages and load management on HESCO

Monsoon flooding is the defining outage risk across HESCO's delta districts. When Thatta, Sujawal or Badin flood, the damage is to physical infrastructure — poles, conductors, transformers, sometimes whole sections of feeder — and restoration is a rebuilding exercise measured in days rather than a fault call measured in hours.

Outside flood season the ordinary pattern applies: summer peak load, transformer failures, and long rural feeders that take time to patrol when a fault occurs somewhere along their length.

  • Where the schedule is published: HESCO publishes shutdown notices through its own site rather than a standing schedule page, so there is no fixed URL to bookmark.

HESCO tariff bands

HESCO does not set your rate — tariffs are notified by NEPRA and applied by every distribution company alike. What HESCO does is read your meter and bill you in the bands below.

Domestic rates run from Rs 10.54/unit (protected, first 100 units) to Rs 47.20/unit (unprotected, above 700), plus a fixed charge per kilowatt of sanctioned load. The band most households sit in, 101–200 units unprotected, is Rs 28.91/unit.

Crucially, billing is not telescopic: an unprotected consumer pays the rate of the band their month reaches on every unit. See the full schedule, fixed charges and the adjustment in force →

S.R.O. 279(I)/2026 — NEPRA decision of 11 February 2026, effective 2026-02-12. S.R.O. 44(I)/2026 (Schedule of Tariff), as modified by S.R.O. 279(I)/2026 of 12 February 2026

How to complain to HESCO

Across a territory this scattered, a tracked complaint is worth far more than a phone call — use the route that issues a ticket number.

National helpline118Shared by every DISCO.
SMS short code8118
Online complaint portalPITC Complaint Management System (CCMS)Issues a ticket number.
If HESCO does not resolve itPrime Minister's Citizen PortalGovernment-wide escalation route.

HESCO head office

HESCO, 2nd Floor, WAPDA Offices Complex, Hussainabad, Hyderabad.

HESCO does not publish a separate company complaint number: complaints go through the national 118 line, the 8118 SMS code and the CCMS portal, which is the route that issues a ticket number. HESCO's own Complaint Cell page carries no direct numbers.

Checked against HESCO's site, 2026-08-16. Wrong number? Tell us.

HESCO bill: frequently asked questions

Is my area on HESCO or SEPCO?
HESCO serves southern Sindh — Hyderabad, Mirpurkhas, Badin, Thatta, Dadu, Tando Allahyar, Tando Muhammad Khan, Matiari, Jamshoro, Sujawal and Umerkot. SEPCO serves the northern districts around Sukkur and Larkana. The two were one company until the northern districts were separated out, so older residents sometimes still refer to both as Hyderabad. Your bill names the right one.
My reading looks estimated. How can I tell?
Compare the previous and current meter readings printed in the readings panel across a few bills. Suspiciously round numbers, or near-identical units several months running, usually indicate an estimate rather than a physical reading. Estimates are more common across scattered rural connections. If several estimated months are then corrected at once, the correction lands as a single large bill.
What happens to my supply when the delta districts flood?
Flooding in Thatta, Sujawal and Badin damages physical infrastructure — poles, lines and transformers — so restoration is a rebuild rather than a repair, and it is measured in days. This is the single biggest reliability factor in HESCO's southern districts and has no real equivalent in the Punjab networks.
Why do bills in my village vary so much month to month?
Two reasons specific to this kind of network: estimated readings that later get corrected, and seasonal agricultural load if there is a tubewell on the connection. Checking the readings panel against the units billed separates the two — a correction shows up as a jump in the reading, a genuine seasonal rise does not.
Is there a HESCO number for my district, or only 118?
HESCO publishes a Complaint Cell and district contact information on its own site, and complaints lodged through the CCMS portal generate a ticket number that can be escalated. For anything you may need to follow up, use the route that produces a ticket rather than an untracked phone call.
Does HESCO supply Karachi?
No. Karachi is served by K-Electric, which is a separate, vertically integrated utility and not one of the twelve distribution companies. HESCO's territory begins outside Karachi's boundary and runs through the rest of southern Sindh.