Your QESCO (Quetta Electric Supply Company) bill is published on PITC's official portal at bill.pitc.com.pk/qescobill. You open it by typing the 14-digit reference number printed on any old bill. If something is wrong with the bill or your supply, the bill itself tells you to dial 118 or send an SMS to 8118.
Whether you searched "casco bill", "qasco bill", "queso bill" or کیسکو بل, this is the same company and the same page. The rest of this guide explains which number to use, how to print a duplicate, and where people go wrong.
The official QESCO bill page, and the look-alikes
There are two official addresses you need:
bill.pitc.com.pk/qescobill: the PITC portal where QESCO bills are hosted. This is where you view and print your bill.www.qesco.com.pk: QESCO's own website, as printed on the bill under the heading "QUETTA ELECTRIC SUPPLY COMPANY".
Misspelt searches tend to surface unofficial sites with "qesco" in the name. Among those that showed up in searches were qesco.pk, qescobill.se, qescoonlinebill.com.pk and qescobillonline.xyz. None of these is the PITC portal or QESCO's website.
Watch one in particular: billpitc.com.pk is not the same as bill.pitc.com.pk. The official address has a full stop between "bill" and "pitc". It is a small difference in the address bar, and it is easy to miss on a phone.
You can also open your bill from our QESCO bill checker, which pulls the same bill using your reference number.
Which number to type: the 14-digit reference number
A QESCO bill carries three different account numbers near the top, and only one of them is the reference number. Mixing them up is the most common reason the bill does not load.
| Number on the bill | What it looks like | Use it to check your bill online? |
|---|---|---|
| Reference no | 14 digits in groups, followed by a letter, e.g. XX XXXXX XXXXXXX R or ... U |
Yes |
| Consumer ID | 10 digits, no letter | Not confirmed; use the reference number |
| Old A/C number | An older account number from earlier billing systems | No |
The reference number is printed in groups of 2, 5 and 7 digits with a letter after it, such as R or U. When you type it into the portal, enter the 14 digits. Whether the page also wants the letter, or accepts the Consumer ID instead, is something to try on the page itself; if one form fails, try the 14 digits on their own.
If you cannot find it, our guide on where the reference number is on your bill shows its position on the page.
How to check and print your QESCO bill
- Take an old QESCO bill and find the Reference no row. Copy the 14 digits. Do not use the 10-digit Consumer ID or the Old A/C number.
- Open
bill.pitc.com.pk/qescobillin your browser, typing the address yourself rather than tapping a search advert. Alternatively, use the QESCO bill checker on this site. - Enter the reference number and search.
- The bill opens as a full, printable copy. Print it or save it as a PDF. This copy can serve as a duplicate bill if the paper one has not arrived or has been lost.
- If the page asks for anything beyond the reference number, such as a verification step, follow what it shows. Be wary of any site that asks for your CNIC, phone number or a payment just to view a bill.
General bills and MDI bills
The portal serves two kinds of QESCO bill. Household and most general bills open under an address ending /qescobill/general?refno=.... Larger connections billed on maximum demand open under /qescobill/industrial?refno=..., and the bill is headed "ELECTRICITY CONSUMER BILL - (MDI)".
You do not need to choose between them. Enter your reference number and the portal opens the right type. If your bill shows MDI, the fixed charges work differently from a household bill.
Reading the top of a QESCO bill
Once the bill is open, the top block tells you most of what you need. On a general QESCO bill the first rows show:
- Connection date and Connected load
- ED@: the electricity duty rate applied to your bill
- Bill month, Reading date, Issue date and Due date
The next rows show your Consumer ID, Tariff, Load and Old A/C number, followed by the Reference no, Division, Sub division and Feeder name.
The ED@ figure differs between bills. For example, one domestic (D-2) bill from December 2024 printed 1%, while a commercial (A-2c) bill from November 2024 printed 1.50%. These are single examples, not a rate table, so read the figure on your own bill rather than assuming either applies to you.
The Tariff row tells you which category you are billed under. If any field is unfamiliar, our annotated sample bill explains each one in turn.
The Division, Sub division and Feeder name are worth noting. They identify your local QESCO office and the line that supplies you, which helps when you report a fault.
The due date and the late amounts
A QESCO bill does not show a single late-payment figure. It shows the amount payable within due date, then higher amounts that apply in steps after set dates.
On one bill issued on 31 December 2024, for example, one late amount applied "Till 20-JAN-25" and a higher amount "After 20-JAN-25". Your own bill will have its own dates and amounts, so read those rather than assuming one fixed penalty.
For how the surcharge works and what happens if you miss the due date, see our guide to late payment surcharge and due dates.
Getting your income tax certificate
The PITC QESCO page has a Tax Certificate tab next to the Bill tab. It produces a certificate of the income tax collected through your electricity bills under Section 235 of the Income Tax Ordinance 2001, for a whole tax year (for example, 01-07-2023 to 30-06-2024).
- Open the QESCO page on
bill.pitc.com.pk/qescobill. - Select the Tax Certificate tab.
- Enter your reference number and choose the tax year, if asked.
- Print or save the certificate.
Keep a copy with your tax records.
Complaints: 118, SMS 8118 and your local officers
The QESCO bill prints: "For complaints dial: 118 / SMS: 8118". Use these for wrong readings, outages, faults and billing errors.
The bill also lists phone numbers for the SDO, XEN and SE responsible for your area. These differ from one subdivision to the next, so use the numbers printed on your own bill rather than any list found online.
When you call or write, have these ready from your bill:
- Your 14-digit reference number
- The bill month and the reading date
- Your sub division and feeder name
- What is wrong, such as the units billed compared with your meter reading
If the problem is a disputed reading, photograph your meter showing the current reading before you call. That gives the office something concrete to check against the bill.
For schedules of planned outages, check QESCO's official channels; this guide does not list a schedule.
What is different on October 2026 bills
NEPRA has notified a fuel cost adjustment of Rs 1.11 per unit for August 2026, charged on October 2026 bills, and it applies to QESCO consumers as it does to the other ex-WAPDA companies, except lifeline consumers, EV charging stations and prepaid consumers. The full breakdown is in our October 2026 FCA and QTA explainer, and the month-by-month figures are on this month's adjustments page.
Keep your bill private
A QESCO bill shows your name, address and reference number. If you ask for help in a group chat or online forum, cover these before sharing a photo or screenshot. Anyone with your reference number can open your full bill on the portal.
The same goes for links. If someone sends you a "bill check" or "subsidy" link, check that the address is exactly bill.pitc.com.pk or qesco.com.pk before entering anything.
What to do next
- Find the 14-digit reference number on an old QESCO bill and write it somewhere safe.
- Open your current bill through the QESCO bill checker or by typing
bill.pitc.com.pk/qescobillyourself, and print a copy. - Note the due date and the stepped late amounts printed on it.
- If the bill looks wrong, photograph your meter and call 118, send an SMS to 8118, or ring the SDO or XEN number on your bill.
- Before the tax filing season, download the income tax certificate from the Tax Certificate tab.